POLICIES & FAQS

 POLICIES

  • ALL GUESTS MUST WEAR A MASK (MASKS PROVIDED IF NEEDED)

  • NO FOOD PLEASE

  • SINCE MY WORKSPACE IS SMALL, I DO NOT ALLOW GUESTS (UNLESS THERE ARE TWO OF YOU WITH BACK TO BACK APPOINTMENTS)

  • I DO NOT WORK OVER OR REMOVE WORK THAT IS NOT MY OWN; ALL NEW CLIENTS MUST ARRIVE WITH BARE/NATURAL NAILS

  • I ALLOW A 10 MINUTE GRACE PERIOD. AFTER THAT, YOUR APPOINTMENT WILL BE CANCELLED (UNLESS OTHERWISE STATED) AND RESCHEDULED. A NEW DEPOSIT MAY BE REQUIRED.

  • PAYMENT : CASH PREFERRED / VENMO, ZELLE, APPLE PAY (SUBJECT TO 8.375% SALES TAX FEE)

  • NO PUBLIC RESTROOM; PLEASE USE RESTROOM BEFORE APPOINTMENT.

DEPOSIT

  • A $30 DEPOSIT IS REQUIRED TO BOOK YOUR APPOINTMENT. THIS DEPOSIT WILL GO TOWARDS YOUR SERVICE. DEPOSITS ARE NONREFUNDABLE. YOU ARE ALLOWED TO TRANSFER YOUR DEPOSIT TO A RESCHEDULED APPOINTMENT ONE TIME. ANY RESCHEDULED APPOINTMENT AFTER THAT WILL REQUIRE A NEW DEPOSIT. I WILL NOT HOLD DEPOSITS; YOU MUST RESCHEDULE RIGHT AWAY IF YOU CHOOSE TO DO SO.

  • PAYMENT : APPLE PAY, ZELLE, VENMO

    • PLEASE SEND YOUR DEPOSIT ASAP. FAILURE TO DO SO MAY GIVE ANOTHER CLIENT THE OPPORTUNITY TO BOOK YOUR TIME/DATE.

    • REMAINING BALANCES PAID AT COMPLETION OF APPOINTMENT ; PAYMENT OPTIONS ARE CASH, APPLE PAY, ZELLE, OR VENMO. (ONLINE TRANSACTIONS WILL INCLUDE A 8.375% SALES TAX FEE for jewelry sales)

  • CANCELLATIONS/RESCHEDULES (LESS THAN 24HR NOTICE) : NEW DEPOSIT REQUIRED

  • LAST MINUTE CANCELLATIONS (LESS THAN 3HR NOTICE) : YOU MUST SEND 50% OF SERVICE TOTAL. NEW DEPOSIT WILL BE REQUIRED TO REBOOK.

    • I UNDERSTAND THINGS COME UP. BUT AT THIS POINT IT’S ALMOST IMPOSSIBLE FOR ME TO FILL YOUR SPOT AND I HAVE TAKEN THE TIME TO SET UP AND PREPARE FOR YOUR APPOINTMENT. THANK YOU FOR YOUR UNDERSTANDING♡

  • NO SHOWS WILL BE CHARGED A $20 FEE TO REBOOK AS WELL AS A NEW DEPOSIT.

FAQ

  • What are Gel X Extensions?

    Gel X Extensions are full cover soft gel nail extensions. They are NOT acrylic. The soft gel tips are formulated from the same gel that is in gel polish. The gel tips are adhered to the nail and topped with gel; making the entire extension all gel. This means they are much thinner and more natural-looking than traditional nail extensions.

  • how long do gel x sets last?

    This really depends on how fast your own nails grow. Everyone’s nails grow out at a different rate. On average, Gel X sets last anywhere between 3-6 weeks.

  • Are they safe?

    Any type of nail enhancement can potentially cause damage with improper care. However, Gel X doesn’t involve any of the harsh chemicals that traditional acrylic extensions use. Which makes Gel X a healthier extension option.

  • Do you do fills?

    Depends on the grow out. Since Gel X is super easy to remove, most of the time you would simply get a soak off and new set each time. I prefer this method because I am able to do a full clean of your natural nail and reset with a clean slate. A benefit of this is you can always switch up your shape/design every set! However if there is not much grow out and the nails are still in good condition , we may be able to fill them.

  • How is the removal process?

    The removal process is very similar to the removal of a normal gel mani. The top layer of gel is filed off before the rest of the extension is soaked off with acetone. Since everything is gel, the removal is painless and damage free (with proper removal).

  • Whats the difference between a gel mani and a gel x set?

    The difference with a Gel X set is the use of a full cover gel tip. They come in a variety of shapes and lengths. Gel X would be the best choice if you are trying to achieve a certain shape or length that you cannot achieve with your natural nails. They also provide an extra layer of strength if your natural nails tend to break easily.

  • Where can i find your availability? do you work on the weekends?

    You can find my updated availability on my instagram highlight titled “Calendar”. I do offer limited availability on the weekends upon request. Weekend appointments are considered “after hours” appointments which does include a $30 fee. This fee also applies to any appointments outside my normal hours.

  • When will i receive confirmation of my appointment?

    After Madiemay reaches out to you, you will receive an email confirmation with all the details of your appointment. You will also receive a text confirmation the day BEFORE your appointment.

  • CAN I GIFT AN APPOINTMENT?

    YES! I do offer gift certificates that you can prepay for to gift to a friend or loved one. I mean who wouldn’t love to get a nail appointment as a gift ♡

  • What is permanent Jewelry? ♡

    Permanent jewelry is a new way to wear jewelry without the use of a clasp. A chain of your choice is custom fitted to your wrist/ankle/neck and the ends are welded / “zapped” together.

  • Is Permanent Jewelry safe?

    Yes! The entire process takes only a few minutes and is painless. Welding tools do NOT touch your skin.

  • Can the jewelry be removed?

    Absolutely! Although it is called “permanent” jewelry, You can snip the jump ring that connects your chain with any pair of scissors or cutters if need be. You can also save your chain to have it re-welded on later.

  • What type of chain do you use?

    I only use gold filled chain. Gold-filled jewelry is created when a thick layer of gold (at least 5% of the total weight) is bonded to a base metal (usually brass or copper). The layer of gold is significantly thicker than gold plated jewelry which helps with longevity. Gold plated jewelry usually has a gold content of less than 1%. Gold-filled jewelry is the next step down from solid gold jewelry which helps make the jewelry much more affordable while still outlasting gold plated jewelry.

  • Do you offer a guarantee on the jewelry?

    Yes! If your permanent jewelry breaks at the weld spot within 7 days, I will re-weld it on at no charge. However, if it breaks at another spot, we will have to reassess a repair and there may be a charge.

  • Is permanent jewelry tsa friendly

    Yes!

  • How do I care for my permanent jewelry?

    You can simply use soap and water to wash your jewelry. Gently buff and dry jewelry with a soft jewelry cloth/microfiber towel.

  • How is Hair tinsel put in and are they damaging?

    Hair tinsel extensions are individually tied onto strands of your natural hair at the root. Tinsel does not directly cause any damage to your hair.

  • how long does tinsel last?

    Hair tinsel lasts anywhere between 4-8 weeks depending on your hair and your personal maintenance. Normally we shed about 50-100 strands of hair per day and since the tinsel is tied to your natural hair. They will fall out naturally.

  • Can i wash my hair with the tinsel?

    Yes! You can wash, brush (although try to avoid aggressively brushing at the root), and heat style your hair as normal.